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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julia Kleemann

Julia Kleemann

March 19, 2026

5  out of  5
rating by Julia Kleemann
"Very friendly, helpful, and polite. Would recommend them to anyone."
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Lori Claus

March 18, 2026

5  out of  5
rating by Lori Claus
"My request to add coverage to my engagement ring was handled quickly and efficiently, Luke was very pleasant to work with."
We responded:
"Hello Lori, we are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks!"
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Rihanna Hillegass

March 12, 2026

5  out of  5
rating by Rihanna Hillegass
"Thank you Ashley again for answering all of my questions and being so patient with me!"
We responded:
"Hey Rihanna, we appreciate the time you took to give us such a great rating! We value your feedback and glad Ashley could help with your insurance questions. "
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Emmett Ryan

March 11, 2026

5  out of  5
rating by Emmett Ryan
"Ashley was very helpful in getting the insurance for my two vehicles sorted!"
We responded:
"Hello Emmett, thanks for choosing us and leaving such a great review! We are so happy that you feel your experience with Ashley was helpful. "
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Tomotake Furuhata

March 11, 2026

5  out of  5
rating by Tomotake Furuhata
"I just updated my ID card for new car. Th response is really quick and it does not take long time to change the insured vehicle. The agent and staff are really great, thank you."
We responded:
"Tomotake, thank you for the awesome feedback. We're thrilled that we can leave you such a great impression! As always, our team is looking forward to working with your insurance needs."
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Karen Alston

March 2, 2026

5  out of  5
rating by Karen Alston
"Taylor was a joy to work with, very informative and helpful. Wonderful knowledge of the policy I was purchasing. I've been with State farm insurance since 1980 when I got my license."
We responded:
"Hi Karen, we appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation and are confident we can continue to provide excellent service in the future. So glad you feel the same way about Taylor as we do! "
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Min Feng

March 2, 2026

5  out of  5
rating by Min Feng
"Luke is very helpful and nice and professional"
We responded:
"Min, thank you for your kind review of our agency and of Luke. We appreciate it!"
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Noor Shaker

February 27, 2026

5  out of  5
rating by Noor Shaker
"Luke was great and very helpful. Great service overall."
We responded:
"Thank you so much for the 5 star review! We are very pleased to hear that Luke could help you. Please call us for anything else you need.Thank you again for your business! "
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Glenda Johnson

February 26, 2026

5  out of  5
rating by Glenda Johnson
"Thank you to Ashley for always assisting me! She is always willing to go above and beyond for you. I have never felt that appreciation or kindness from any insurance company. Thank you!"
We responded:
"Glenda, thank you so much for the 5-star review of our agency! We deeply appreciate your kind words about Ashley."
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JoJo Shapaka

February 25, 2026

5  out of  5
rating by JoJo Shapaka
"Luke did an excellent job getting me to where I needed to be with great coverage. Look forward to working with him in the future."
We responded:
"Thanks so much for the amazing review, JoJo! We really appreciate your support here in Pittsburgh. Glad Luke could help. If you ever have any questions or need insurance assistance in the future, we are just a message away! "
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Annise Youngblood

February 24, 2026

5  out of  5
rating by Annise Youngblood
"Luke was very courteous helpful knowledgeable, friendly and most of all he explained everything to me to help me understand and also he is very patient"
We responded:
"Thank you for your 5-star review, Annise! We appreciate your feedback and are pleased to know you had a positive experience with Luke. Should you have any further questions or require assistance, please do not hesitate to contact us at the agency."
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Justin Roberts

February 24, 2026

5  out of  5
rating by Justin Roberts
"Thank you to Ashley for always assisting me with any questions or concerns I have. No other insurance company is this friendly and helpful, believe me I’ve been with a few. I highly recommend giving State Farm a call"
We responded:
"Thank you for taking the time to leave such a great review, Justin. We strive for excellence in all things insurance and are grateful for your positive feedback and glad Ashley could assist you. "
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Kierra McCargo

February 24, 2026

5  out of  5
rating by Kierra McCargo
"Very efficient and super helpful!"
We responded:
"Kierra, thank you for the kind words and the 5-star review! Please reach out with any insurance questions or needs you have."
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Mommy Monaco

February 24, 2026

5  out of  5
rating by Mommy Monaco
"Luke, Taylor, and Greg were AMAZING to work with. They got us such a good rate. I would definitely recommend them!!! Awesome job guys!! Thank you!"
We responded:
"Lisa, thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at my State Farm Agency. If you, Lou or Mia ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Shirley Yednoroz

February 18, 2026

5  out of  5
rating by Shirley Yednoroz
"Gave me a much better price on my car insurance. Thanks Luke."
We responded:
"Hey Shirley, thanks for the 5-stars! We appreciate your feedback and support here with my agency. Glad our pricing met your needs and your budget! "
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cindi demarco

February 13, 2026

5  out of  5
rating by cindi demarco
"Luke was amazing"
We responded:
"Thank you so much for the 5 star review! I'm glad that Luke was extremely helpful and we are very grateful for your business."
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Raina Duan

February 12, 2026

5  out of  5
rating by Raina Duan
"I initially contacted Luke for insurance quote six months ago. But my son has delayed his move to PA a couple of times. Luke has followed up with us several times and has been very patient. We really appreciate his help during the process!"
We responded:
"Hey Raina, we appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience with Luke at our agency. Our goal will always be to provide the best experience, and we love knowing yours was no different. We look forward to working you again soon."
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Jessica Spackman

February 12, 2026

5  out of  5
rating by Jessica Spackman
"Taylor really helped me get the best insurance for myself and my family. It is hard to find good customer service with people who genuinely care. Highly recommend."
We responded:
"Hello Jessica! Thanks so much for taking the time to share your positive experience! We love that you had such a great experience! Thanks for sharing. We're glad you had a great experience with Taylor, and we look forward to continuing to exceed your expectations! Sincerely, Greg"
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Jennifer Clarke

February 12, 2026

5  out of  5
rating by Jennifer Clarke
"State Farm Insurance is amazing and Ashley Dively is awesome and hard worker to always treat her clients well and with respect. Ashley is hard working and determine to get the job done well for your insurance needs! Thank you Ashley and company for all you do!!!"
We responded:
"Hey Jennifer, We are grateful and appreciate the time you took to leave your review. We're thrilled that Ashley left such a great impression! We're always happy to assist so don't hesitate to reach out to us if you need anything. "
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Erica Walker

February 12, 2026

5  out of  5
rating by Erica Walker
"Wonderful experience!! Streamlined and easy!"
We responded:
"Thank you for the fantastic review, Erica! We are always here to help with your insurance needs here in Pittsburgh."
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Stephanie F

February 12, 2026

5  out of  5
rating by Stephanie F
"So friendly and helpful! Ashley D answered all of my questions quickly and was very knowledgeable."
We responded:
"Thanks for the 5-stars! Glad Ashley was helpful. We appreciate your feedback and support here on State Farm Agent Greg McDonald’s Team. "
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Chandler Ketinary

February 12, 2026

5  out of  5
rating by Chandler Ketinary
"I had such a positive experience at this location, and I want to specifically thank Taylor. She was so kind, attentive, and went out of her way to help me. It’s rare to come across someone who is both professional and genuinely caring. Her attitude truly made my day better. I hope she gets the recognition she deserves!"
We responded:
"Thanks so much for the fantastic rating, Chandler! We are so glad you had a positive experience with Taylor. If there is anything we can do for you in the future, just give us a shout! "
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jasmine martin

February 11, 2026

5  out of  5
rating by jasmine martin
"Luke was very kind and relatable. He explained everything in a way that made sense."
We responded:
"Jasmine, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Alyssa Seideman

February 10, 2026

5  out of  5
rating by Alyssa Seideman
"Luke was very friendly and helpful and was able to work with me to save on both my car and home insurance while keeping the coverage at the same level. Good experience!"
We responded:
"Alyssa, we genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations, and Luke gave you great customer service!"
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Michael Young

January 28, 2026

1  out of  5
rating by Michael Young
"After telling them never to call me again I go a short time without a call and now I am getting them daily. I would give zero stars if I could. And their insurance was much higher that the national company that I got. ."
We responded:
"Michael, I am so sorry to hear this. We take great pride in our service. I deeply apologize my staff kept calling you. That is NOT common practice and notes must have fell through the cracks. I will look into this and make sure it doesn't happen again. With the pricing, I have no control over that and sorry we weren't competitive. More often than not, we can earn someone's business off of pricing. Let me know if I could have a 5 minute call with you to personally apologize. Greg"