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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Loretta Hastings

August 23, 2025

5  out of  5
rating by Loretta Hastings
"Luke Tissue is an excellent representative for State Farm. He is professional, knowledgeable and courteous."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Heather Lukaszewicz

August 14, 2025

5  out of  5
rating by Heather Lukaszewicz
"Luke was very accommodating and understanding. I highly recommend this agency for any of your insurance needs. I have been a customer for years and this agency has, by far, the kindest staff I’ve ever encountered."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sandy Covert

August 11, 2025

5  out of  5
rating by Sandy Covert
"Luke Tissue with Greg McDonald State Farm Insurance was great to work with. He gives great service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeffrey Mellon

August 8, 2025

5  out of  5
rating by Jeffrey Mellon
"This was my second time working with Luke in the last few months. He was, once again, awesome in helping me setup Homeowner’s Insurance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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gauri kapoor

July 31, 2025

5  out of  5
rating by gauri kapoor
"Greg's team has been incredible with our requests, questions and claims. Definitely a "good neighbor" and a reliable insurance. Thank you guys!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Katie Miller

July 31, 2025

5  out of  5
rating by Katie Miller
"The staff are super personable and helpful! They answered all my questions and were great to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Daniel Fried

July 29, 2025

5  out of  5
rating by Daniel Fried
"Ashley is great - super helpful and informative!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Malinda Rose

July 16, 2025

5  out of  5
rating by Malinda Rose
"3 years searching for quotes and Luke took a chance with 2 follow up calls to see if he was able to get me both a auto and homeowner quote. By chance and patience he did. It was meant to be, Thank you Agent Luke Tissue."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Roman Rizhkov

July 15, 2025

1  out of  5
rating by Roman Rizhkov
"Terrible people especially Steve Metzler. Trying contact them about my refund for whole year of my insurance they renewed automatically. Never calling o answer .just filling helpless. Dealing with them. Do not recommend. I would not buy anything from them"
We responded:
"Roman, I am sorry to hear this but you aren't even my customer. State Farm agents are independent and don't work under the same roof. You would need to contact Mr. Metzler's agency to get this handled. I cannot even see your policies. If you want to contact my office at 412 794 8083 I will see what myself and my staff can do to assist you. But again, I don't deserve this 1 star review as you are not my client. However, if you contact us, we will try and help you. Thanks"
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Nathan Cacurak

July 9, 2025

5  out of  5
rating by Nathan Cacurak
"Luke was extremely helpful while preparing new policies and assisting with the transfer of preexisting policies from a different state. The customer service at State Farm is truly wonderful and they make you feel like a valued customer with every interaction."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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stevan Jones

June 24, 2025

5  out of  5
rating by stevan Jones
"Greg and his team are amazing to work with from the moment you pick up the phone to the end . The clear cut professional line of communication makes this a seamless process !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Danyelle Barker

June 5, 2025

5  out of  5
rating by Danyelle Barker
"Greg was super patient and answered all my questions. He got me a way better insurance rate than I was paying, and with more coverage. I would recommend him to anyone."
We responded:
"Thank you for the 5 stars! Also want to thank you for giving me the opportunity to earn your insurance business here at my State Farm Agency. Very grateful!"
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Alison Ritter

June 5, 2025

5  out of  5
rating by Alison Ritter
"Becoming a new home owner, Taylor made getting a home owners policy so easy, and she is very detailed. Would definitely recommend! Her professional expertise and understanding of my needs, she fulfilled and made the process a smooth and easy one. Definitely recommend to reach out to Taylor and the rest of the group at this office!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bridgit Sillman

May 30, 2025

5  out of  5
rating by Bridgit Sillman
"I can't recommend Greg McDonald State Farm enough! I've been with them for about a year after an uncharacteristically tumultuous driving season (coming to them shortly after experiencing my first accident + total loss, the buying of a beater which led to another accident, and a couple minor tickets). Helena initially got me set up, talking through EVERYTHING with me, making sure I got all the discounts I could, and ultimately allowing me to actually understand car insurance for the first time in my adult life! Helena, Kara, and Taylor have been incredible every time I've called or texted in to ask questions and seek advice – always ensuring the utmost clarity and always radiating such personable warmth and care. I am crushed to be leaving (for financial reasons and due only to my own recent driving record – to NO fault of theirs – and when I called in to talk about it, Taylor was so gracious in going above & beyond) because I know this level of customer service is a rare find, but I look forward to hopefully returning in the future when my driving record carries less weight on my rates. Best wishes to everyone at Greg McDonald's State Farm agency – they're the best in the game!!"
We responded:
"Thank you for the 5 stars and the very kind review. We cant wait to bring you back and once again help you with your insurance needs!!! "
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Aaron Topal

May 23, 2025

5  out of  5
rating by Aaron Topal
"Taylor at Greg McDonald State Farm was a huge help getting all of my homeowners and car insurance set up when I moved to Pittsburgh. Very easy to work with and super responsive. Highly recommend this State Farm agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jodi Sieg

May 22, 2025

5  out of  5
rating by Jodi Sieg
"Thanks to Greg’s office for being responsive and knowledgeable about insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mark shaffer

May 22, 2025

5  out of  5
rating by Mark shaffer
"Ashley is very courteous and friendly. Customer service is very important and she goes above and beyond to make sure your questions and concerns are addressed"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nick Slapikas

May 22, 2025

5  out of  5
rating by Nick Slapikas
"Excellent experience! Answered all of my questions in a timely manner. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jenna Duvall

May 21, 2025

5  out of  5
rating by Jenna Duvall
"Ashley Dively was so helpful and knowledgeable. She is so easy to talk with and kind! I highly recommend her for all of your insurance needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Darlene Dowdell

May 9, 2025

5  out of  5
rating by Darlene Dowdell
"Professional-Integrity- Patience- Saved me money ! Kudos to Greg !"
We responded:
"Darlene, it was great to sit down with you today. Thank you for the opportunity to earn your business!"
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Jenifer Wadsworth

March 7, 2025

5  out of  5
rating by Jenifer Wadsworth
"Greg McDonald State Farm is amazing. They are kind, polite and friendly which is not usually the norm. They are so helpful and knowledgeable about all things insurance, especially Taylor. She helped me to understand my policy and steered me in the right direction to get exactly what I needed. I can’t say enough good about this business and highly recommend them to anyone with insurance needs."
We responded:
"Thank you for the 5 stars! We appreciate your business."
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Sullivan Conway

March 6, 2025

5  out of  5
rating by Sullivan Conway
"On year 3 of working with Greg. Always a good and timely experience. Taylor is a rockstar!"
We responded:
"Appreciate the kind words and the 5 star review. Thanks for trusting us with your insurance needs!"
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John Cavlovic

March 5, 2025

5  out of  5
rating by John Cavlovic
"Greg and his staff are very knowledgeable and easy to work with. Very hands on and made the transfer of my policies painless. Also saved me a lot of money."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rachel Schmitz

February 21, 2025

5  out of  5
rating by Rachel Schmitz
"Helena was so helpful walking me through my insurance quote and the process of switching over from my previous insurer. She also helped me save a ton of money compared to my old policy and I have better coverage than before."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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C P

February 13, 2025

5  out of  5
rating by C P
"I spoke with Helena. I can’t remember her last name! She was so knowledgeable about the different types of insurance and really wanted to ensure I understood. I appreciate that an Insurance Representative because it’s so rare to find someone who cares about the person they are speaking with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"